Faced with critical staffing shortages and under a federal consent decree, a large metropolitan prison system engaged Whalls Group as their Recruitment Process Outsourcing (RPO) partner to improve hiring efficiency and increase staffing levels above the critical 80% threshold.
Through a collaborative and strategic approach, Whalls Group implemented a streamlined, HIPAA-compliant, mobile-friendly application process that dramatically accelerated background checks and onboarding timelines.
As a result:
• Time from orientation to hire was reduced from 27 weeks to just 6 weeks — a 77% improvement.
• The enhanced process delivered 235 hires over the last eight months, marking a 67% increase in hiring compared to the previous full year.
• The facility is now on track to hire 400 corrections officers within the first year of engagement.
This partnership demonstrates how innovative RPO strategies can overcome systemic hiring challenges in critical public safety environments.
